*SHIPPING/HANDLING POLICY: PLEASE NOTE THAT THE SHIPPING AND HANDLING PRICES SHOWN BELOW ARE ESTIMATES ONLY. IN THE CASE OF CD AND DVD SHIPMENT (IF THOSE ARE THE ONLY ITEMS ON AN ORDER), WE WILL SEND BY FIRST CLASS MAIL AT A LESSER RATE.

SHIPPING CHARGES WILL BE DETERMINED BY WEIGHT AND BY SHIPPING ADDRESS AND IN SOME CASES WILL BE LESS THAN WHAT IS LISTED BELOW.

*For delivery costs outside of the continental U.S.,you will be billed for the postage rate that applies.
Canadian customers should let us know if they want their orders shipped by UPS (more expensive but can be tracked) or by U.S. Mail (less expensivebut with no tracking number).
*Please note that we are no longer accepting foreign checks.

*Return Policy: All returns must be made within 2 weeks of date of purchase or no refunds will be given.
No item that is shrink-wrapped and has been opened, including CD's, may be returned. For most returned items, there will be a re-stocking fee charged of $5 for each item.
No damaged or soiled items may be returned unless otherwise agreed to by a representative of "Heart of Croatia" Gifts.
Please call 740-587-7715 or 1-877-906-8314 (toll free) with questions.
*All content appearing on this Web site is the property of Heart of Croatia Gifts, LLC, Granville, OH Copyright © 2005.
All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2005 Heart of Croatia Gifts, LLC. All rights reserved. *Please note that under no circumstances will customer information be shared or sold to any other company for any purpose whatsoever.

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