HEART OF CROATIA GIFTS Store Policy

*SHIPPING/HANDLING POLICY:
PLEASE NOTE THAT THE SHIPPING AND HANDLING PRICES SHOWN BELOW ARE ESTIMATES ONLY.
SHIPPING CHARGES WILL BE DETERMINED BY WEIGHT AND BY SHIPPING ADDRESS AND IN SOME CASES WILL BE LESS THAN WHAT IS LISTED BELOW.

up to $20.................$6.75
$20.01-$30.00...........$8.25
$30.01-$40.00...........$9.95
$40.01-$50.00...........$11.95
$50.01-$65.00...........$12.95
$65.01-$85.00...........$14.95
$85.00-$150.00..........$16.95
$150.01-$200.00.........$19.95
over $200.00..............8.5 % of total

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*ALL ORDERS WILL BE SHIPPED BY U.S. PRIORITY MAIL, which under normal circumstances, is usually a 2-3 day service to most U.S. destinations. Every attempt will be made to ship orders in USPS Flat Rate Boxes at a lower cost, where appropriate.
The Postal Service is the first mailing or shipping company to achieve
Cradle to CradleSM certification for its packaging boxes and envelopes.
It's recyclable, of course. But it's so much more than that.
This is environmental "big picture" certification.
It starts at the design stage, considers energy and water use
through manufacturing, and ends with a product that can be safely recycled.
(Cradle to CradleSM certification comes from McDonough Braungart Design Chemistry (MBDC).)
So, what does this mean for YOU as our customer here at "Heart of Croatia Gifts?"
Well, when we ship to you using Priority Mail or Express Mail packages that now meet higher environmental standards,
it means that tons of carbon equivalent emissions are being prevented...

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*For delivery costs outside of the continental U.S., you will be billed for the postage rate that applies, in addition to a small handling fee.

*Canadian customers should let us know if they want their orders shipped by UPS (more expensive but can be tracked) or by U.S. Mail (less expensive but with no tracking number).

*Please note that we are no longer accepting foreign checks.

*Return Policy: All returns must be made within 2 weeks of date of purchase or no refunds will be given.

*No item that is shrink-wrapped and has been opened, including CD's, may be returned.

*For most returned items, there will be a re-stocking fee charged of $5 for each item.

*No damaged or soiled items may be returned unless otherwise agreed to by a representative of "Heart of Croatia" Gifts.

*Please call 740-587-7715 or 1-877-906-8314 (toll free) with questions.

*All content appearing on this Web site is the property of Heart of Croatia Gifts, LLC, Granville, OH Copyright � 2005.

*All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright �2005 Heart of Croatia Gifts, LLC. All rights reserved.

*Please note that under no circumstances will customer information be shared or sold to any other company for any purpose whatsoever.

*revised January 26, 2009

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